Top 3 Products & Services
Dated: Nov. 02, 2005
Related CategoriesMicrosoft Outlook
From sending an instant message to a friend, to e-mailing co-workers, to placing phone calls, to conducting video conferences, the Internet offers a number of ways to communicate.
The advantages of Internet-based communications are many. Since us already paying for an Internet account or our employer is, we can save money on phone calls by sending someone an instant message or by using VoIP (Voice over Internet Protocol) instead of standard local telephone services. But Internet-based communications has issues such as viruses, privacy and spam. Here we'll take a look at some of the most popular forms of Internet-based communications.
One of the fastest-growing forms of Internet communications is instant messaging, or IM. An IM communications service enables you to create a kind of private chat room with another individual in order to communicate in real-time over the Internet. Typically, the IM system alerts you whenever somebody on your buddy or contact list is online. You can then initiate a chat session with that particular individual.
One reason that IM has become so popular is its real-time nature. Unlike e-mail, where you will wait for the recipient to check his or her e-mail and send a reply, if a person you want to reach is online and available in your IM contact list, your message appears instantly in a window on their screen.
While IM is used by millions of Internet users to contact family and friends, it's also growing in popularity in the business world. Employees of a company can have instant access to managers and co-workers in different offices and can eliminate the need to place phone calls when information is required immediately. Overall, IM can save time for employees and help decrease the amount of money a business spends on communications.
Public IM clients and services available include ICQ, AOL Instant Messenger (AIM), Microsoft MSN Messenger, and Yahoo! Messenger. For businesses and enterprises looking for a more secure method of IM, there are enterprise IM packages available such as Microsoft Live Communication Server 2005 and IBM Lotus Instant Messaging. Some problems and issues associated with IM include spim and virus propagation. Spim is the IM equivalent of spam. Additionally, viruses and Trojans can be spread through IM channels. These malicious programs are usually spread when an IM user receives a message that links to a Web site where the malicious code is downloaded.
The message will appear to be from a known IM contact, which is why recipients re more likely to click the hyperlink and download the file.
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